HealthRabbit charges a one-time enrolment fee that enables your business to provide health, vision, and dental coverage tailored to your needs and budget with no additional charges to maintain your account. After enrolment, you will only pay a percentage-based fee for claims that are processed and approved for redemption. If you have an employee that doesn't file any claims, then there is no cost associated with providing them coverage.
Enrolment (one time fee): $99.00 per business
Processing Fees: 5.5% of approved claims plus one of the following convenience charges for claims:
How Claims Are Processed: When you, or one of your employees, submits a claim, HealthRabbit will assess the claim and send your business an invoice for the claim amount and our processing fee(s). You then pay the invoice and when funds clear, we send an Interac e=Transfer to your employee for the claim amount. The faster you pay invoices the faster claims are paid to you and your employees. Some businesses choose to pre-fund a certain amount allowing claims to be processed the same day they are received.
Are there any annual fees or rolling carrying fees?
No. If you enrol and don't use your PHSP, you won't pay anything other than the initial enrolment fee. There's no hidden or additional fees of any kind. If you've never used the service, we'll retire the account after five years and only then would you need to re-enrol if you chose to use our service.
What fees do I pay when I, or an employee, make a claim?
The employer pays the percentage shown above on the approved portion of submitted claims. Credit card payments to HealthRabbit incur a 3% convenience charge in addition to the processing fees. Our processing fees are subject to GST/HST, however, the enrolment fees are not.
What happens to my funds if we leave HealthRabbit?
Should you ever leave HealthRabbit with a pre-funded account, any funds left in your account will be returned to you in full, usually within 10 business days. The funds kept with HealthRabbit are your business asset and are only used by us to pay out claims to you and your employees.
Do you pay interest on my pre-funded account?
No. Your funds are held by us and used to process your claims as quickly as possible. They are not reinvested and we are not a deposit-taking institution. We will work with you to adjust your funding percentage kept with HealthRabbit to ensure that claims can be paid quickly with the minimal amount of your operating capital possible.